Effective Date: 17 Feb 2016
eCART SOFT LABS PVT LTD (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us through other means. By using our services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information, depending on your interactions with us:
- Personal Information: Information you provide directly, such as your name, email address, phone number, company name, and other identifying details.
- Non-Personal Information: Automatically collected data when you interact with our website, such as IP address, browser type, operating system, and usage patterns.
- Cookies and Tracking: We use cookies and similar tracking technologies to improve our services and analyze user behavior on our website.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services and website.
- Respond to inquiries, process requests, and manage customer support.
- Send promotional information, updates, and other communications with your consent.
- Analyze website usage, improve our services, and develop new features.
- Ensure security and prevent fraud or unauthorized access to our systems.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following scenarios:
- Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, data analytics, or customer support.
- Legal Compliance: When required by law or in response to valid requests by public authorities (e.g., court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
5. Your Rights and Choices
You have rights regarding your personal information, including the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate information.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Opt-Out: Unsubscribe from our marketing communications by following the unsubscribe link or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such data, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.
9. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
eCART SOFT LABS PVT LTD
Villa No. 55, Nature City, Hyderabad, Telangana
Email: info@ecartsoftlabs.com
Phone: +91 9652 733 111
Last Updated: 04 Nov 2024
